The University of Arizona, wanting to deliver a consumer-grade, integrated, digital experience for its students, blended user-centered design and business...
Author - Alex Underwood
Alex Underwood is the University Registrar at The University of Arizona, since May 2019. Prior to joining Arizona, Alex served as the Executive Director of Academic Systems and Student Records for City Colleges of Chicago, the largest community colleges district in Illinois serving over eighty thousand students a year.
Alex’s previous roles at City Colleges included District Director of Academic Systems and Registrar of Malcolm X College. He has over 15 years’ experience in developing and implementing policies and procedures for academic operations, student records, curriculum management, and enrollment planning. Alex is someone who values the role that technology plays in the development of processes that maximize efficiencies for both students and the wider academic community.
He has also served in several roles, including Registrar, at Kendall College in Chicago. He began his professional career as an Academic Advisor and believes this has rooted his life’s work in the student experience. Alex also serves as the Vice President of Professional Development for PACRAO, the Pacific Association of Collegiate Registrars and Admissions Officers.