Innovation

Can IT Push Innovation Beyond All Customer Expectation?

Can IT Push Innovation Beyond All Customer Expectation?

Innovation has provided the customer relationship tools we routinely use to  learn more about our customers, provide transparency as required, or interact with them in real time, both ways.  Now that we’re collaborating with them to give them these things they want/need, what about pushing the envelope? Encourage them to dream even bigger, demand even more, and then we innovate to surpass even those expectations? Can current IT transform business into an innovation machine that will make this happen?

Contributor

    • Bryan Sivak, CTO, District of Columbia (Washington, D.C.)

Download Podcast

Apple PodcastGoogle PodcastSpotifyPandoraiHeartRadioSoundCloudTuneIn, and Stitcher. Find other syndication channels here or search CIO Talk Network podcast on any other app.

Contributors

Bryan Sivak

Bryan Sivak, CTO, District of Columbia (Washington, D.C.)

Bryan Sivak was appointed by Mayor Adrian M. Fenty on October 13, 2009 to the Cabinet post of Chief Technology Officer (CTO) for the District of Columbia. As CTO, Sivak leads the Office of the Chief Technology Officer (OCTO), an organizatio... More   View all posts
Add Comment
Click here to post a comment

Advertisement

Hexaware IMS - 2 MPU 300X250
Bryan Sivak

Login


Not Member Yet?
Register

Register

  • Name

  • Contact Info

  • About Yourself

  • Minimum length of 8 characters
  • Upload
  • Location

  • Professional Background

  • Other Social Profiles

  • Areas of Interest