MICHAEL HUGOS is an author, speaker, award-winning CIO and principal at Center for Systems Innovation [c4si]. He delivers elegant solutions to complex problems with focus in supply chains, cloud computing, and use of game mechanics to redesign and reinvigorate business organizations. Earlier he spent six years as CIO of a national distribution organization where he developed a suite of supply chain and e-business systems that transformed the company's operations and revenue model. For this work he won the CIO 100 Award, the InformationWeek 500 Award and the Premier 100 Award. He earned his MBA from Northwestern University’s Kellogg School of Management. He is author of eight books including the popular Essentials of Supply Chain Management, reported by Amazon.com as the best selling supply chain book worldwide since 2004, and his newest book - Enterprise Games: Using Game Mechanics to Build a Better Business. He can be reached via his website - Less   View all posts

Mark McDonald Chief Information Officer, City of Vancouver Mark McDonald is a seasoned technology professional, business executive and entrepreneur with over 25 years of experience working in a wide range of industries including Software Engineering, Bio-Medical, Healthcare, Logistics, Water Management, Retail and Financial Services. As an entrepreneur, he founded MCCS and software consulting firm which he successfully, owned for 8 years. He is currently Chief Information Officer for the City of Vancouver, Co-Chair of the annual Vancouver CIO Summit and advisory board member at Simon Fraser University Beedie School of Business and Technology. He came to the City of Vancouver from an international water resources management company, where he held a Senior Director of Information Technology role that included responsibilities for delivery of innovative technology solutions such as advanced water measurement and predictive analytics while servicing clients from eastern Canada to Alaska in the U.S... Prior to his experience in the water resource management sector, Mark spent several years in the healthcare industry, designing the technology infrastructure for a Public/Private Partnership hospital builds and providing senior level IT leadership for Ontario’s largest hospital association. His professional experience includes several years as a management consultant delivering software solutions, business intelligence and technology solutions to clients in Canada and internationally and he is currently transforming the City of Vancouver through the use of emerging mobile technology, big data and cloud based solutions. Mark holds a Bachelors of Science – Computer Science from the University of Minnesota and a Masters of International Business – Trade and Commerce from the University of Toronto. Less   View all posts