An aggressive, assertive, and high-visibility CIO tends to redirect recognition from those who execute the details and stifle team spirit, resulting in frustration and dissatisfaction. On the other hand, a CIO who appears reticent and takes time to delegate responsibility and build and nurture future leadership talent, may be perceived as being inattentive to business and lacking leadership him/herself, resulting in a vote of no confidence by management. How does a CIO solve this dilemma?
- Jeffrey Pfeffer, Thomas D. Dee II Professor of Organizational Behavior, the Graduate School of Business, Stanford
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