Much of a person’s emotional intelligence is built on their individual endeavors of self-awareness, self-assessment and self-regulation. The strongest leaders demonstrate, and are expected to contain strong emotional intelligence, but it’s less of an expectation of a leader’s team, and that leader’s behavior doesn’t necessarily trickle down. How can a leader instill a culture of “social competence” such that your team can strengthen communication, avoid conflict and engage in healthy support and collaboration? How can we make emotional intelligence part of the internal DNA?
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