Jeanne Baker is Vice President, Technology, for Sterling Commerce Inc., a subsidiary of SBC Communications and a global provider of business integration solutions. Jeanne is a frequent guest speaker at conferences hosted by Yankee, Gartner, ebizQ, Delphi, Brainstorm and others on the topics of e-business integration, software reliability and business process management. She is chairman of the international nonprofit Business Process Management Initiative (BPMI.org). Her article “Building an Incremental Enterprise That Works” appeared in the June 2004 issue of Supply and Demand Chain Executive. Her other published articles include “Business Process Management Language: Automating Business Relationships,” which appeared in the November 2002 issue of eAI Journal and, with co-authors Peter Fingar and Howard Smith, “Integrated Value Chain” in the July 2002 issue of Internet World magazine Less   View all posts