Business models are changing, customer expectations are rising, complexity is increasing, and it’s all occurring at an accelerating pace! The old, “tried and true” leadership/management styles may not continue to work. If businesses are to successfully confront these painful realities and thrive, they will need to improve decision making, rethink what’s possible, and empower execution. This will require a new kind of CIO who embraces ambiguity, leverages complexity, and invites risks while working shoulder to shoulder with business leadership. Do current CIOs have the mettle to change? And, are they willing and ready?
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